LISTING ID: T181018

STATUS: ACTIVE

HIGHLIGHTS

REVENUE:        $800,000

NET PROFIT:     $150,000

EMPLOYEES:     32

ESTABLISHED:  1985

FF & E:              $38,231

ASKING PRICE: $399,000

INVENTORY:     $0

B2B CALL CENTER WITH CAPTIVE CLIENTELE

SOUTHEAST MICHIGAN

BUSINESS SUMMARY

We are pleased to present an excellent opportunity to get into a niche industry with very little competition. This long established business specializes in providing customer follow up services allowing its clients to gain valuable insight and improve their performance, customer satisfaction and CSI scores.

This business is approved vendor for several nationwide outlets as well as numerous independent clients.

The owner’s responsibilities include customer interactions, new client set up, all financial and payroll and technology maintenance as needed. In addition, there are 2 Managers/Supervisors, 2 Administrative Assistants, 4 trainers/CSRs, and 26 Customer Service Representatives.

The owner is looking for a solid candidate to take his business to the next level and will be willing to assist as needed to insure smooth transition.

 

More information is available with signed Non-Disclosure.

 

 

GROWTH AND EXPANSION

The company currently does no advertisement, all sales come through referrals.  With fresh energy and ideas of the new owner, this company is poised for significant growth.

 

COMPETITION

Effective processes and outstanding reputation allows this company to remain competitive on the market.

 

SUPPORT AND TRAINING

The owner will provide adequate training to insure smooth transition.

 

 

FACILITIES

The company currently operating out of 6,000 sq ft facility, very favorable lease is in place until July 2020 with one 3 year option to renew. The office is furnished with 42 stations with room to expand.

 

 

 

REASON FOR SALE & SALE TERMS

Reason for Sale: Retirement

 

Terms of Sale: Negotiable, some seller financing can be available to a well-qualified buyer.

 

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CONTACT LISTING BROKER

 

248.425.2129

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Copyright by Inix LLC 2017

LISTING ID: M171005

STATUS: ACTIVE